Knowledge Center

News, tips, software updates, advice and insight on operations
management from a technology innovator.

Software Update

6/10/2016

Spindle Customers are Industry 4.0 Ready

New features include:

  • Ability for users to select Home Page
  • Ability for users to store filters on the Analysis Page
  • Added Water and Energy Trend Page
  • Reconfigured Analysis Page Equipment Tab
  • Added help files to employee page
  • Added KPI Exec Page for high level KPI metrics

News

6/7/2016

Spindle Customers are Industry 4.0 Ready

Industry 4.0 is a collective term embracing a number of modern automation, data exchange and manufacturing technology. The term facilitates the vision and execution of a “Smart Factory.” Spindles operations management software fast-forwards its customers to a smart factory model for just one area or for an entire workplace.

News

5/2/2016

New Spindle onboarding program released.

Spindle has introduced an eight week customer interactive training program which includes the following:

  • Acceptance and adoption – Log in/log out compliance monitoring
  • Surveys sent to customers seeking feedback on training received during Go Live Week
    • The feedback received will help the Spindle Analyst team establish the subsequent week’s web-based training conference calls.
  • Training and awareness - The Analyst team will teach the plants how to run their everyday business and processes, as well as navigate through SpindleLIVE’s Facility Overview page, along with all reporting.
  • Opportunity and action - The Analyst team will then send a video analysis along with daily business updates.
  • At the end of the eight week onboarding program, the Analyst team will conduct a thorough plant summary analysis, which will include cost savings, opportunity dollars and any action that should be taken.
Early feedback is that the new process has taken the analyst experience to a new level.

Software Update

5/2/2016

SpindleLIVE version 2.0.0 has been released.

  • New data transfer implementation complete to all SpindleLIVE customers
    • Data on SpindleLIVE no older than two minutes from local plant
  • Corporate Home Page
    • Added “Chemwatch” portal
    • Added “Water and Energy” portal
  • Dryer Tracking
    • Turn time and efficiency trend chart added to equipment trend page
    • Added current load weight and formula to dryer portal
  • Other Area Alert
    • Ability to set Other Area Alert
  • Analysis Pageli>
    • Added NA column to classification tab
    • Added Calculated Hours header to employee tab
    • Added help file
  • Minor bug fixes and enhancements

Software Update

4/13/2016

SpindleLIVE version 1.1.15 has been released.

  • Added column "Pieces" to requirements rail portals
  • Analysis page export enhancements
  • Added data refresh bar to Equipment Status Page
  • Minor bug fixes and enhancements

News

4/11/2016

Spindle joins another industry association.

Spindle recently added the Independent Textile Rental Association (ITRA) to its long list of memberships, which includes ALM, CSC, IAHTM, MTSA, TRSA and WTSA. Our Leadership and Sales teams attend multiple association functions annually, where they demonstrate Spindle, build customer relationships and learn more about our continuously growing industry.

News

4/1/2016

Spindle Implementation Training gets a facelift.

Spindle’s Project Management team continues to drive improvements in initial plant training by creating a structured training schedule. No matter which project manager is onsite, customers can expect consistent and thorough training to cover key items, including how to use SpindleLIVE to drive improvement throughout the plant. To ensure that our customers are getting the most out of these initial weeks, our Corporate Account team has begun following up with a survey to evaluate the effectiveness of the training. If our customers haven’t fully grasped any of the key concepts during implementation, the Corporate Account team is able to provide specific follow up to strengthen these skills.

Software Update

3/28/2016

SpindleLIVE version 1.1.14 has been released.

  • Facility page portals
    • Added ability to customize portal parameters for "Employees less than XX%" and "Employees greater than XX%."Contact support@spindlelive.com for modifications
    • Removed employees in "End Shift" from the facility page portals
  • Requirements Page
    • Added data refresh bar
  • Reordered reports to include top six used at the top of the list
  • Analysis Page
    • Added "Employee Opportunity" column to employee tab
    • Added data refresh bar
  • Added metrics to KPI Report
    • Plant opportunity hours
    • Excessive time
    • WPOH % of target
    • Employees less than 95%

Software Update

3/14/2016

SpindleLIVE version 1.1.13 has been released.

New features include:

  • Reports Page
    • Six reports displayed with option to "Show All"
  • KPI Entry
    • Added metrics for executive KPI portal
  • Requirements Page
    • Added “Soil Storage” portal for requirements tracking
    • Displays active slings in the soil storage area
    • Added “Washed” slings portal
    • Displays slings that have been processed through the wash floor
  • Analysis Page
    • Added Excel and CSV export capability
    • Default date changed to current day
  • Minor bug fixes and enhancements

News

3/4/2016

Spindle attends CSC Network convention.

The Spindle team attended its 9th consecutive CSC convention in Las Vegas this week. As always, the turnout was wonderful, and it was great to see all of our existing customers as well as all of our industry friends and prospects. The highlight of the show for Spindle was the interactive customer demos on the floor using SpindleLIVE, and the many mobile devices available. Thank you to CSC for a very well attended and organized event.

News

3/2/2016

Customer testimonials attest to Spindle’s core values.

The following are a selection of quotes published in a recent article in Textile Services:

Spindle operations management software helps commercial laundries maximize capacity utilization and increase pounds/kilograms per operator hour.
“The PPOH improvement has exceeded our expectations, but, more importantly, our employees can feel what success feels like because of the real-time feedback, and that is priceless.” Vaughn Austin - Aramark

Spindle’s visual workplace engages all employees and encourages them to meet production standards, improving equipment availability and ensuring important requirements are being met first.
“My hanging area is the biggest success. There are monitors hanging there and the employees strive to be in the green.” Christina Mault - Doritex

Spindle's Analyst team has a comprehensive eight week onboarding and training program that builds adoption and engagement and delivers savings opportunities; return on investment occurs in under 12 months.
“The ongoing monitoring by Spindle and regular feedback with actionable information is what sets them apart.”Jim Buik – Roscoe.

Global benchmarking and best practice sharing are easy with SpindleLIVE and our comprehensive reporting and analysis tools.
“I use Spindle to benchmark employee performances, enabling me to determine the best employee for each position. Using this approach improves the overall performance of the plant.” Mark Koval – Dempsey.

Tip

3/1/2016

Spindle Zendesk Screenshot

Spindle Support Center utilizes videos.

The Spindle support portal, powered by Zendesk, is now fully interactive and hosts a full library of videos designed to enhance training, provide insight into the SpindleLIVE portals and help customers troubleshoot issues more quickly. Click the support tab on SpindleLIVE to create a username and password and unlock the tools available to you.

Software Update

2/15/2016

SpindleLIVE version 1.1.12 has been released.

New features include:

  • Added equipment overview help (?) files
  • Requirements Page UI enhancements
  • Mobile view UI enhancements
  • Analysis Page efficiency rollup fix
  • Minor bug fixes and enhancements

News

2/13/2016

Spindle’s Corporate Account team begins monthly training.

Spindle’s Corporate Account team has begun hosting monthly training sessions, which are open to any of our customers. These interactive meetings are designed to provide continuous education for new or seasoned Spindle users. Training videos can be viewed prior to the sessions using Spindle’s support site, and customers are encouraged to come prepared with questions for the meeting host. Our Corporate Account team will continue to evaluate its training program and elicit feedback from our customers in order to provide the most value.

Software Update

1/29/2016

SpindleLIVE version 1.1.11 has been released.

New features include:

  • Hourly productivity report
    • Hourly analysis based on Employee, Classification or Equipment filters

Software Update

1/27/2016

SpindleLIVE version 1.1.10 has been released.

New features include:

  • OEE Ranking Portal
    • Added OEE Ranking Portal to Home Page
  • Analysis Page
    • Mobile view enhancement
  • Requirements Page
    • Mobile view enhancement
  • Minor bug fixes and enhancements

Software Update

5/7/2015

SpindleLIVE version 1.1.9 has been released.

  • Equipment tracking "Equipment Page"
    • Monitor real time OEE
    • Daily equipment downtime analysis
    • Equipment level pieces per operator hour
  • Maintenance and engineering tracking "Engineering Page"
    • Real-time engineering status
    • Engineering hours and issues logged
  • Equipment Status Page
    • Monitor current equipment status
    • Filter by department, status and OEE
    • Drill through to "Equipment Page"

News

12/1/2015

Spindle Dynamic Reporting Screenshot

Dynamic reporting tool released on SpindleLIVE.

Spindle has released the Analysis portal on SpindleLIVE, designed to replace the previously used local reporting. This tool is designed to manipulate both real time and historical data at your fingertips. The page can start with the following databases:

  • Employees
  • Classifications
  • Equipment
From these views, you can create instant reports by filtering further by:
  • Classifications
  • Departments
  • Equipment and equipment types
  • Lanes
  • Employees
Along with customizable date ranges, you can filter by hours of the day.

News

5/7/2015

Thank You for Visiting Us at Clean Show 2015

Thank you to all the customers and visitors who came to see us at the Clean Show in Atlanta, GA. The excited and enthusiastic responses to SpindleLIVE including the new features on requirements, equipment availability, OEE and staffing have been very rewarding. If you would like to give your feedback or help us prioritize the next features and functionality please complete this short survey: Click here for survey. One lucky winner can kick start their SpindleLIVE program by winning an 8" tablet! (Chicago)

News

5/4/2015

Spindle Analyst Team Releases New Videos

Customers have been loving the Spindle Analyst Teams new videos identifying opportunities in their plant using SpindleLIVE. Comments coming from Executives, "This is revolutionary…," General Managers, "This is of huge benefit to my team…,” and Plant Managers, "This is incredible!" and, "I love it!" Great to see Innovation is appreciated from all areas of the Spindle team! (Chicago)

Software Update

5/4/2015

SpindleLIVE Version 1.1.2

SpindleLIVE version 1.1.2 has been released.
New features include:
Option for browser to remember user name and password
Lunch and break alert will include all employees with daily excess time
Added expand all / collapse all feature
Added ability to select multiple departments on Team Status page
Added new report "KPI Summary"
Allows for up to 6 KPI tracking metrics
Added Equipment Overview portlet to equipment page
Equipment reports rewritten and added to SpindleLIVE
Bug fixes

News

4/20/2015

Alsco acquires Admiral Linen and Uniform Rental Services

Alsco acquires Admiral Linen and Uniform Rental Services. This move adds eight processing plants to the existing 73 Alsco plants in North America. Check out the American Laundry News coverage of the Alsco acquisition. (Salt Lake City)

News

4/16/2015

Come See Us at the Clean Show

Come and see Spindle at the Clean Show in Booth #3294 we will be showing full functionality beta site of SpindleLIVE.com with Requirements portals and Staffing Models. (Georgia)

Tip

4/8/2015

Spindle Helps You See From a New Perspective

"It's amazing what another set of eyes can do. We've been doing things a certain way for so many years but you opened our eyes!" — Linen customer General Manager's response after being shown a 25% increase in Pounds per Operator Hour through using Spindle. (California)

News

3/27/2015

Mike Engels is Spindle’s New VP of Technology

Mike Engels is promoted to VP of Technology leading the Spindle Development Group. (Illinois)

News

3/27/2015

Chris Dobrez is Dober’s New President

Chris Dobrez is promoted to President of Dober, Spindle's parent company. (Illinois)

Software Update

3/17/2015

SpindleLIVE Version 1.1.1

SpindleLIVE version 1.1.1 has been released.
New features include:
Added "Forgot Password" functionality to login screen
Added 4 square navigation tool to Facility Page, Team Status Page, Department Page and Employee Page
Added scrolling and sorting function to Top 5 Portlets on Equipment page
Added Pending Maintenance and Down for Maintenance Portlets to Equipment Page
Column sort capabilities
Bug fixes
Employee Page Changes:
Added Other Area portlet displaying time spent in task with no standard
Added Employee Trend portlet
Added employee time stamps (Start, Lunch, End Lunch, End Shift)

Tip

3/12/2015

Help Your Employees Find Their Strengths

"We have a lady in the folding department who folds on multiple irons. She was in the bottom 10% so we coached her on her performance. She was really frustrated because she was working [really hard]. Spindle helped us narrow down what she wasn't good at. We were able to coach her at a different level." (California)

Software Update

2/24/2015

SpindleLIVE Version 1.1.0

SpindleLIVE version 1.1.0 has been released.
New features include:
Added Equipment portlet to Corporate Page detailing Overall Equipment Efficiency
Added Equipment Trend Page displaying Overall Equipment Efficiency and Equipment Availability.
Added Equipment Facility Page displaying maintenance and production downtime by reason codes and equipment.
Column sort capabilities

Software Update

2/12/2015

SpindleLIVE Version 1.0.3

SpindleLIVE version 1.0.3 has been released.
New features include:
Table header readability improvements
Bug fixes

Software Update

2/10/2015

SpindleLIVE Version 1.0.2

SpindleLIVE version 1.0.2 has been released.
New features include:
The Performance Record by Classification on the Employee Page added column "Average Hours per Week"
Sortable columns now displayed with Black font
Magnifying glass added to search tool
PPOH / KPOH weekly trend bug fix